The only downside to this tactic is that you can not check any baggage in as it will arrive at the final destination - not the stopover.
Taking advantage of this hidden city would be to book the second flight, getting off at Chicago and not continuing to Milwaukee. The first flight is direct and costs $400 the second is a flight to Milwaukee with a stopover in Chicago for $300. For example, there are two flights from London to Chicago. We also compared rates for 11 flight routes and 10 hotels on major OTAs and comparison sites.You can have your say on what we research and help us achieve change by joining Which? Connect.Hidden city ticketing is a relatively new cheap flight strategy where the consumer buys a ticket to a destination with a layover in between however, instead of continuing the entire journey, the consumer departs at the stopover and foregoes the rest of the trip. We only reported on companies and star rating categories when we received at least 30 responses. How we research flight booking sites: In October 2022, we asked 3,169 Which? members to tell us about their experiences of researching holidays online in the past two years. That's why it's always safer to book flights as part of a package holiday. But remember that you're only entitled to a refund if the airline cancels the flight. That way, if the airline refuses a legitimate refund request, you can claim your money back from your credit card provider using Section 75. The surest way of getting a refund if your flight is cancelled is by booking direct with the airline and paying on credit card. To add insult to injury, and Gotogate even started charging customers admin fees to process refunds. However, we saw some airlines illegally refusing refunds during the pandemic and booking going completely Awol, with many customers reporting difficulties in contacting some sites. But if you booked through a third-party booking site, such as the ones featured in our table above, then the refund process becomes more complicated, because the booking site will want to contact the airline on your behalf and then pass any refund on to you when they get it. If you booked flights directly with the airline then it is responsible for processing this refund. This is because your flight is protected by the Denied Boarding Regulation. On the face of it, flight refunds are fairly straightforward – if your airline is based in the UK or EU, or you're flying from a UK or EU airport, the airline must offer to fully refund you within seven days if it cancels your flight. Expedia’s best offer for the same route on the same dates was a whopping £828.
For instance, the cheapest last-minute return flight from Edinburgh to Budapest that Skyscanner could find was £218. While we didn’t discover one site that always has the cheapest flights, we did find shopping around does pay. One summed it up by saying: ‘Lack of communication and poor access to support when things go wrong.’ Several Opodo customers also complained about the difficulty of obtaining refunds they were owed - or even getting through to speak to someone who works there.
It failed to find the lowest airfare on any of the 11 routes we searched. Opodo, at the bottom of the table, didn’t even offer any bargains. Which? verdict: Worth considering if the price is right, but our check suggests that’s rare.īrowse flights on Expedia. It wasn’t able to find the cheapest price for any of the 11 flights we checked and was the most expensive option for seven of them. It may be the top-rated booking site for flights, but that’s not saying much when the competition includes Opodo (30%) and (39%).Įxpedia faced complaints over refunds during the pandemic, and its three-star rating for customer service reflects the fact that many people were left underwhelmed.Įxpedia’s website is slick, but it’s a case of style over substance, if our price spot checks are anything to go by.
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